BB&T to shut down online banking, branch systems until Sunday

If you bank with BB&T and need to set up an online transaction, withdraw cash, pay a bill or hit up a local branch, plan to do it Friday.

The Charlotte, North Carolina-based bank, now known as Truist after its merger with SunTrust, is shutting down its online banking system and branch computers over part of Columbus Day weekend to update its computer systems.

In an online FAQ, BB&T said customers will not be able to make mobile deposits, transfer funds, access online bill pay services or set up a new Zelle payment through the website or mobile app during the planned outage.

“We expect all systems including mobile app, online banking, BB&T ATMs, and the Truist Contact Center to be back up and running by Sunday, Oct. 10,” the bank estimated.

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