DALLAS, Texas —
Southwest Airlines has barred a woman accused of hitting a flight attendant in the face last weekend, an incident that highlighted an uptick in rowdy passengers.
In a memo to employees on Thursday, an airline executive announced the prohibition.
On Sunday morning, the event occurred shortly after a plane from Sacramento, California, landed in San Diego. Vyvianna Quinonez, 28, was arrested and charged with criminal violence by San Diego Harbor Police.
According to the airline, the passenger assaulted the flight attendant after disobeying her orders. A lady punches the flight attendant in a brief video shot by another passenger on the aircraft, with a male passenger intervening to stop the incident.
Quinonez is 5-foot-5 and 175 pounds, according to police, and the flight attendant suffered “severe injuries.”” Her union president stated that she had lost two teeth.
Southwest’s vice president of in-flight operations, Sonya Lacore, told flight attendants that the airline has a procedure in place for permanently banning passengers and crew members “Southwest Airlines has informed the passenger involved in the most recent incident that she will no longer be able to fly with them.